Shipping Policy
Order Processing Time
All orders are processed within 1-3 business days after receiving your order confirmation email.
We do not process or ship orders on weekends or holidays.
If there are any delays due to high order volume, weather events, or supply chain issues, we will notify you via email.
SHIPPING POLICY - THE BASICS
Domestic Shipping:
Standard Shipping: Estimated delivery time is 3-5 business days with USPS, UPS, or FedEx.
Free Shipping: Orders over $100 qualify for free standard shipping.
Expedited Shipping: We do not offer expedited shipping at this time.
International Shipping:
While we do not currently offer international shipping, we plan to provide this option soon. Once available, rates and delivery times will vary by destination, and customers will be responsible for any customs fees or additional taxes.
Shipping Carriers
We work with trusted carriers, including USPS, UPS, and FedEx, to ensure your orders are delivered safely. Once your order has shipped, you’ll receive a tracking number via email to monitor its progress.
SHIPPING POLICY - THE BASICS
Domestic Shipping:
Standard Shipping: Estimated delivery time is 3-5 business days with USPS, UPS, or FedEx.
Free Shipping: Orders over $100 qualify for free standard shipping.
Expedited Shipping: We do not offer expedited shipping at this time.
International Shipping:
While we do not currently offer international shipping, we plan to provide this option soon. Once available, rates and delivery times will vary by destination, and customers will be responsible for any customs fees or additional taxes.
Shipping Carriers
We work with trusted carriers, including USPS, UPS, and FedEx, to ensure your orders are delivered safely. Once your order has shipped, you’ll receive a tracking number via email to monitor its progress.
Order Tracking
A tracking link will be sent to your email once your order ships. Please allow up to 72 hours for tracking information to update.
Service Delays or Interruptions
While we strive for prompt delivery, shipping timelines may be impacted by factors beyond our control, such as weather conditions or carrier delays. In such cases, we are not responsible for delays but will work to resolve any issues as quickly as possible.
Lost or Damaged Packages
If your package is lost in transit, please contact us at support@pureunxion.com, and we’ll assist you. For damaged items, please reach out within 3 days of receiving the item with photos of the damage.
Incorrect Shipping Information
Please double-check your shipping details before completing your order. We cannot be held responsible for deliveries made to incorrect addresses. If you realize you made an error, contact us immediately at support@pureunxion.com
Questions?
If you have any questions or concerns about our Shipping Policy, please reach out to us at support@pureunxion.com. We’re here to help!
Thank you for choosing Pure Unxion! We hope our Shipping Policy provides you with a clear understanding of our procedures and helps you shop with confidence.